Refund & Cancellation Policy

1. General Terms

• Fees paid to Codeskode are generally non-refundable unless specifically covered under this policy.
• All refund or cancellation requests must be submitted in writing via email to support@codeskode.com.
• Processing of approved refunds may take 10–15 working days from the date of approval.
• Refunds will be credited only to the original mode of payment.

2. Cancellation Before Course Start

• Students may cancel their enrollment up to 7 days before the course commencement date.
• If cancellation is requested within this period, a refund will be issued after deducting an administrative fee of 15% of the total course fee.
• No refunds will be provided for cancellations requested within 7 days of the course start date.

3. Withdrawal After Course Start

• Once a student has attended the first session or accessed digital course material, fees will not be refunded.
• If a student discontinues after the course begins, no refund will be issued for the unused portion of the program.
• Transfer to another batch or program may be permitted at the discretion of Codeskode, subject to availability and management approval.

4. Installment Payments

• If the student is enrolled under an installment plan, failure to pay future installments will result in suspension of services and access.
• Amounts already paid will not be refunded.
• Outstanding dues may be pursued legally if not cleared within the stipulated time.

5. Placement-Linked Programs

• Placement assistance is based on performance, attendance, and completion of course requirements.
• No refund will be entertained on the grounds of failure to secure employment.
• Students removed from the program due to misconduct or non-compliance will not be eligible for refunds.

6. Digital Products & Services

• Any digital course, e-book, downloadable study material, or recorded session once accessed/downloaded is non-refundable.
• Technical issues arising from the student’s end (e.g., poor internet, hardware/software failure) will not qualify for refunds.

7. Batch Transfer & Substitution

• Students may request a transfer to another batch at least 3 days before the start date, subject to availability.
• Transfers after the course has begun will be at the sole discretion of Codeskode management.
• Enrollment is non-transferable; students cannot substitute another person in their place once the course begins.

8. Policy Exceptions

Refunds may be considered on a case-by-case basis in extraordinary situations such as:

• Serious medical emergencies (documented evidence required).
• Course cancellation initiated by Codeskode.